Georgia Institute of Technology
Education
B.S. in Industrial Engineering and an M.S. in Information & Computer Science — the engineering discipline and the computing instinct that would outlast every platform shift to come.
Chief AI & Technology Officer, Business Ingenuity. Forty-five years architecting systems — from IBM mainframes to applied AI.
I build systems where failure isn't an option — and now I'm building Edgy, where clarity is the product.
I apply decades of architectural rigor to a single question: how should AI actually collaborate with people? Edgy is the answer I'm working toward — intelligence built on the same foundations as any serious infrastructure: clarity, reliability, and a design meant to hold up in real work, not just a controlled demo. It turns ambiguity into understanding, complexity into structure, and analysis into action.
Alongside Edgy, a new and still-unpublished invention captures conversational action from how people position the elements of a conversation in a visual space — paired with AI that reads both the conversation and the intent behind it. Specifics held pending publication.
Ambiguity is where systems fail and trust erodes — so Edgy makes intent legible, to the person and to the machine.
Intelligence isn't a feature you bolt on. It's an architecture you design — with the discipline of a payment platform that cannot afford to be wrong.
Not automating people out of the loop — structuring the loop so human judgment and machine capability each do what they do best.
I have spent more than forty-five years doing one thing: making complicated systems work. Where that work happens has changed many times. What it is for has not.
I started on IBM 360/370 mainframes and the front ends that fed them. At The Southern Company I became chief software support for their nuclear fuel systems, where the tolerance for error is exactly zero — a discipline that never left me. From there I worked on Tandem NonStop, contributing specialized engineering within large enterprise teams at TSYS, one of the world's largest payment processors — building and deploying mission-critical components on architectures where fault tolerance was non-negotiable. In the 1980s I co-founded AtLANta Technologies, a three-person company that won a national competitive NASA contract by outperforming major vendors in live, on-site demonstrations — integrating Banyan VINES, Novell NetWare, Microsoft LAN Manager, and Allen-Bradley broadband into a unified system that supported launch operations and early Space Station networking. The firm also laid broadband networks across the Southeast for Pfizer, Disney, and Michelin.
Then Windows NT arrived, and I made the decision that became the through-line of my career: I went all in on Microsoft. In 1993 I earned a three-digit Microsoft Certified Professional number — among the first few hundred people in the world. For fifteen-plus years I architected and supported JEA's enterprise SharePoint environment, alongside dozens of Microsoft-stack projects nationwide, from General Motors onward.
Along the way I built Clarity, software grounded in an original model for structuring human conversation. I'm still chasing that thread today at Business Ingenuity, in the work we call Edgy. The platforms have spanned generations; the conviction has stayed constant: systems should make work clearer, smarter, and more human. I live in Georgia, where I keep building systems that make hard problems easier.
“A genuinely unique invention in its own right.”
— A founder of Action Technologies, on Harold's original conversation model
“I'd lived every backbone before it — so when NT arrived, I recognized the next one and went all in.”
By the early 1990s I'd already run the gauntlet of enterprise computing — a decade inside IBM mainframes holding nuclear-fuel systems where error wasn't an option, mission-critical fault-tolerant work on Tandem NonStop for TSYS, a national NASA contract won against major vendors, and the better part of ten years with Novell. So when Windows NT showed up, I wasn't guessing. I recognized it: the next enterprise backbone, arriving early.
I went all in. In 1993 I earned a three-digit Microsoft Certified Professional number, among the first few hundred in the world. The bet paid off for decades — SQL Server, Active Directory, and SharePoint became the connective tissue of the enterprise, and I architected on them for clients nationwide for the next twenty years.
I've learned to trust that pattern recognition. Having lived through each shift, you feel the next one coming before the market names it. That's exactly where I am now with AI-driven systems — and why I'm building Edgy. Same instinct, same conviction, a new backbone taking shape.
From IBM 360/370 mainframes to a national NASA network contract, fault-tolerant payment systems, and the enterprise Microsoft stack — five decades of building things that had to work.
Education
B.S. in Industrial Engineering and an M.S. in Information & Computer Science — the engineering discipline and the computing instinct that would outlast every platform shift to come.
Chief Software Support · Nuclear Fuel Systems
~A decade on IBM 360/370 mainframes, rising to own software support for the nuclear fuel systems — a zero-tolerance-for-error environment that hard-wired a discipline for correctness.
Co-Founder · Sole Deep Technical Engineer
Co-founded a three-person company that won a national competitive NASA contract by outperforming major vendors in live, on-site demonstrations. As the sole deep technical engineer, integrated Banyan VINES, Novell NetWare, Microsoft LAN Manager, and Allen-Bradley broadband into a unified system supporting launch operations and early Space Station networking — NASA chose them because the system worked, and because he could make competing technologies cooperate when others couldn't. The firm also delivered broadband networks for Pfizer, Disney, and Michelin.
Engineer · Early Voice Recognition & IVR
Pushed into early voice recognition and telephony automation, replacing manual call centers with fully automated workflows. Designed and delivered a voice-driven converter-activation system for Cox Cable — customers called in, the system activated their equipment, no human in the loop — and an airline pilot bid system where pilots placed flight bids through an automated voice interface. Precursors to the IVR platforms that would later become industry standard.
Specialist Engineer · Enterprise Team
Contributed specialized engineering within large enterprise teams at TSYS, one of the world's largest payment processors — building and deploying mission-critical components on Tandem NonStop architectures where fault tolerance was non-negotiable.
Founder · Systems Design & Development
Launched a full systems-design and development practice — broadening from infrastructure into end-to-end enterprise architecture, including systems for General Motors later in the decade.
Among the first MCPs worldwide
When Windows NT arrived, he moved fully onto the Microsoft stack and earned a rare three-digit MCP number — beginning a through-line that still defines his platform of choice today.
Architect & Lead Support
Architected and supported a large-scale enterprise SharePoint environment for 15+ years — one of dozens of Microsoft-stack engagements delivered nationwide as SharePoint matured into modern .NET.
Inventor · Conversation Systems
Built original software for structuring and coordinating conversations on a novel model — distinct enough that a founder of Action Technologies called the approach a genuine invention.
Chief AI & Technology Officer
Leading technology and AI strategy — pointing 45+ years of systems thinking squarely at what's next: dependable human–AI collaboration, and a new unpublished invention for working in conversation space.
Three-digit MCP number, 1993 — among the first few hundred worldwide. Renewed 2013.
The credential underpinning 15+ years architecting JEA's enterprise SharePoint environment.
Industrial Engineering (1970) and Information & Computer Science (1971).
An original conversation-coordination model — affirmed as a unique invention by a founder of Action Technologies.